At Apeliot, we are committed to providing a smooth, secure, and transparent checkout experience. These Billing Terms & Conditions outline how we manage payments, order handling, shipping, returns, cancellations, and fraud protection.
1. Accepted Payment Methods
We accept the following payment options:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All payments must be authorized and processed in U.S. Dollars (USD).
2. Payment Accuracy
To avoid payment failures or delays:
- Make sure your billing information matches your card or bank records.
- Inaccurate or incomplete billing details may result in unsuccessful transactions or order processing delays.
3. Order Processing
We process all orders within 1–3 business days, excluding weekends and U.S. holidays.
The final amount shown at checkout includes:
- Product cost
- Sales tax (if applicable)
- Shipping fees
You will receive:
- A confirmation email once your order is placed
- A shipping notification email with tracking details when the item is dispatched
4. Shipping Information
- Shipping area: United States only
- Estimated delivery time: 3–7 business days
- Flat-rate shipping fee: $4.99
Delivery times may vary due to carrier delays, weather conditions, or your location.
For more information, please refer to our Shipping Policy.
5. Returns & Refunds
You may return items within 28 days of receiving your order.
To qualify for a refund:
- Items must be unused and in their original packaging
For non-defective items:
- Customers are responsible for return shipping costs.
For defective or damaged items:
- Contact us at support@apeliot.com and we will assist with resolution.
Full details are available in our Return & Refund Policy.
6. Order Cancellations
To cancel an order, contact us before the item ships at support@apeliot.com.
Once your order has been shipped:
- Cancellation is no longer possible.
- You may still return the item after delivery under our return policy.
Note: Shipping fees are non-refundable once the item has been dispatched.
7. Fraud Prevention
To protect both our customers and our business:
- We may request identity verification (e.g., a government-issued ID) for suspicious orders.
- Apeliot reserves the right to cancel any order that appears fraudulent or violates our policies.
8. Policy Updates
We may revise these Billing Terms & Conditions at any time.
Significant updates will be reflected on this page. We encourage you to review it regularly to stay informed.
9. Contact Us
If you need assistance with billing, shipping, or refunds, please reach out:
- Email: support@apeliot.com
- Business Address: 173 River Birch Ln, Midway, GA 31320, United States